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Sky Q orders on hold for non-Broadband customers

Sky Q hopefuls who can’t get or don’t want Sky Broadband are in for a wait; next-gen smart TV bundles are currently only being sold alongside Sky’s fixed-line Internet services. 

The reason for this hold up isn’t currently known and it’s not clear for how long non-Sky Broadband folks will be in for a wait. 

Related: Best Sky Q deals – Which is the best bundle for me?Mark-Br, a community manager on Sky’s help forums says that it’s expected that everyone will be able to place an order in a few weeks time, ‘although [he] can’t confirm an exact date just yet.’ 

Sky Q is a connected TV platform that offers a number of nifty features, including the ability to stream HD video content to multiple tablets and screens via Apple TV-sized Sky Q Mini streamers around the home. 

Another party trick up the Sky Q sleeve is a feature that sees all of the peripheral set-top boxes double as wireless hotspots; this particular feature is however only available to customers taking a Sky Broadband package, as it requires a new Sky Q Hub wireless router to work. 

The set up prices for Sky Q also vary depending on whether or not you’re taking Sky Broadband, or extra Sky Sports and/or Sky Movies channels; customers taking any one of these three extras can benefit from discounted prices in some circumstances – see our full breakdown of Sky Q prices here for more details. 

In the meantime, pending an official statement from Sky, your best bet is to register your interest with Sky here, if you’ve not already done so. 

Update: A Sky spokesperson told Recombu: “Sky Q sales and installations are being phased with Sky Broadband customers being able to place orders first, before soon opening up to those with other broadband providers.”


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